jeetx Privacy Policy

Data Collection

jeetx may collect your information through various methods. We only collect information that is essential for providing our services.

2.1 Information You Provide Directly

When you open an account or use services on jeetx, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• National ID or passport details (for KYC verification)
• Payment information (bKash, Nagad, Rocket number or bank account details)
• Address (if applicable)

2.2 Automatically Collected Information

The following information is collected automatically while you use our platform:

• IP address and geographic location
• Device type, operating system, and browser information
• Session information and login duration
• Gaming history and betting activity
• Transaction history and deposit/withdrawal details
• Browsing information collected via cookies and tracking technologies

2.3 Information Collected from Third Parties

To verify identity, prevent fraud, and comply with applicable regulations, we may collect additional verifiable information through trusted third-party service providers. This information is used only for legitimate purposes.

Purpose of Data Use

jeetx uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To properly operate betting, gaming, and payment services.
• Age Verification: To ensure access is restricted to those aged 21 and above only.
• Fraud Prevention: To detect and prevent account misuse, money laundering, and fraudulent activity.
• Customer Support: To resolve your issues and complaints promptly.
• Bonuses and Promotional Offers: To provide relevant offers and bonuses for you.
• Responsible Gaming: To monitor playing patterns and ensure a responsible gaming environment.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Improvement: For analytical purposes to further improve the user experience.

Data Storage and Security

jeetx adopts industry-standard security measures to keep your personal information safe. Our platform uses SSL (Secure Socket Layer) encryption technology, which protects your information at every step of transmission and receipt.

4.1 Technical Security Measures

• Data transfers are secured using 256-bit SSL encryption technology.
• Data stored on servers is kept in encrypted form.
• Regular security audits and vulnerability assessments are conducted.
• Firewall and intrusion detection systems are active.
• Through access control systems, only authorized personnel can access the data.

4.2 Data Retention Period

We retain your information only for as long as it is necessary. Even after an account is closed, certain information may need to be retained for a specified period under legal obligations. Once that period has passed, the information is securely deleted or anonymized.

Sharing Data with Third Parties

jeetx does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment Processors: Information necessary for processing payments via bKash, Nagad, Rocket, and bank transfers.
• Identity Verification Services: Authorized service providers for KYC (Know Your Customer) verification.
• Technology Partners: Game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) — limited information necessary for game operation only.
• Law Enforcement Agencies: Information may be provided in accordance with court orders, government directives, or legal obligations.
• Company Transfer: In the event of a business merger or acquisition, information may be transferred — however, the new owner will be required to uphold the same privacy standards.

Outside of the above cases, your information is not shared with any third party without your prior consent.

Cookie Policy

The jeetx website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

6.1 Types of Cookies

• Essential Cookies: For maintaining login sessions, ensuring security, and the basic functionality of the platform.
• Functional Cookies: To remember your preferences and settings (language selection, game preferences, etc.).
• Analytical Cookies: To analyze site usage and improve the quality of our services.

6.2 Cookie Control

You can control or decline cookies from your browser settings. Please note that disabling essential cookies may cause some important features of the platform to not work properly.

Privacy of Minors

jeetx is strictly operated for those aged 21 and above. We do not intentionally collect information from any person under the age of 21.

Age is verified at the time of registration. If we become aware that a minor has opened an account on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe we hold information belonging to a minor, please contact us at [email protected].

Policy Changes

jeetx reserves the right to update or change this Privacy Policy at any time. If any significant changes are made, we will notify you in the following ways:

• Displaying a notice in a prominently visible location on the website.
• Sending a notification to your registered email address.
• Updating the "Last Updated" date on this page.

Continuing to use our platform after any changes will be considered as your acceptance of the new policy. We recommend that you visit this page regularly to stay informed about updates.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. The jeetx data protection team is committed to responding to your requests promptly.

Email: [email protected]

Our customer support team is available 24 hours a day, 7 days a week via live chat in English. We aim to resolve any privacy-related request within 30 business days of receipt.